Where did the name Red Octopus come from? (our most common FAQ)
The red octopus is an amazing creature. Inky. Adaptable. Multi-Functional. Super Intelligent. Kind and loving. It was only too fitting.How do I place an order?
We prefer orders & all important information via email or fax. You can also come to our shop to order.Orders dictated via phone less preferred but if that's all you can do, we'll work with that.
We need to know:
- items
- styles
- colours
- quantity & size breakdown
- print positioning
- artwork
- due date
- pick up or delivery (in which case - address)
and any other relevant details you can think of to get the job done the way you want it.
Please be sure to provide your contact details as well.
What are minimum quantities for production?
It depends on the item. For screen prints, min. charge is for 10 prints (we can do less, but charge for 10 prints).Other items may be very few, hundreds, or thousands. Best to contact us & ask if unsure.
With most items higher quantities will mean a lower price per unit, whereas adding more colours to a print will add to the price.
How long will my order take?
It depends on the item.Standard t-shirt / textile screenprint order is 2 weeks (longer appreciated) - with rush turnaround available.
Other items may be done faster, and some take longer, so best to ask us.
Are prices on this website?
Generally not.As so much of what we do is custom produced, with various factors that can influence price, we prefer to quote each job for you.
Please contact us via the contact form, email or phone, with details of the job - and we'll get back to you asap with some figures.
What Info do you need to quote t-shirts?
The basic info- quantity
- how many print positions
- how many colours in each print
- due date (if sooner than 2 weeks from your order)
- whether any of the prints are larger than A3
and any other relevant details you can think of to get the job done the way you want it.
Are all items available & in stock?
Most items are ordered from our suppliers as required - we keep just the most common black & white t-shirt styles in stock. Our suppliers can be out of stock in an item, or a size, although it is uncommon.Are all the items you supply listed on this website?
Not even close!We've listed & catalogued some of our lost popular & common items & styles, but there is so much more we can do for you.
We have an impressive roster of wholesalers & importers we buy from.
So if there's a product you require - generally of the custom printed persuasion, do contact us. There is a very good chance we can source it for you.
Large minimums may apply with some items (but don't be afraid to ask!)
Can I order online?
Yes, it's so easy.We have catalogues of selected items online to help you decide on styles. Many other items, just ask. We can discuss all your needs & questions via email.
Then simply email your order, make a deposit into our bank account or via credit card, and we'll get started.
Once complete we can have your order delivered to you.
