Red Octopus Screenprinting

Faq Ordering

How do I place an order?

We prefer orders & all important information via email, or other written format. You can also come to our shop to order.
We need to know:

- products / styles / colours
- quantity & size breakdown
- print positioning
- artwork details
- due date
- pick up or delivery (in which case - address- artwork details
- your contact details

and any other relevant details you can think of to get the job done the way you want it.
Please be sure to provide your contact details as well.

 

 

How long will my order take?

It depends on the item.
Standard t-shirt / textile screenprint order is 2 weeks (longer appreciated) - with rush turnaround available.
Other items may be done faster, and some take longer, so best to ask us.

 

 

 

 

Are all items available & in stock?

Most items are ordered from our suppliers as required - we keep just the most common black & white t-shirt styles in stock. Our suppliers can be out of stock in an item, or a size, although it is uncommon.

 

 

Can I order online?

Yes, it's so easy.
We have catalogues of selected items online to help you decide on styles. Many other items, just ask. We can discuss all your needs & questions via email.
Then simply email your order, make a deposit into our bank account or via credit card, and we'll get started.
Once complete we can have your order delivered to you.

What forms of payment do you accept?

We require min 50% to order, with balance prior to or upon dispatch. 
Payment methods:
- Direct deposit EFT
- Cheque
- Credit card - phone, fax or email us with details
- EFTPOS facilities in the shop
- Paypal

Where do you deliver to?

Red Octopus are your screen printing expert in Brisbane, Sydney, Melbourne, Canberra, Adelaide (hi Google!), Perth, Darwin, and anywhere in between. We use various couriers & Australia Post.  

We can have merchandise sent overseas as well.

We don't deliver to Nigeria, sorry.

Can you deliver to a music venue / festival?

Yes. Just let us know the date, address & merchandise delivery instructions, with some contact details for the receiver, we can do this.